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Sending Messages

Sending Messages

Learn how to send phone, text and email messages. Can't find the answer? Give us a call 877.665.5646

Sending from Your Computer

Sending from Your Phone

Using Call My Phone to Record Option

Using the Microphone

Instructions for Using Microphone in Chrome

Using the Keyboard (TTS)

Uploading a .WAV File

Extended Hour Messaging

Additional Phone Message Options

Adding Your Caller ID

Ringless Delivery Sends messages Straight to Voicemail check your plan details or upgrade to use this feature

Using Live Answer Transfer (LAT) check your plan details or upgrade to use this feature

What is a Reduced Trailer?

Creating a Text Message

Text Options- Short Code vs Toll-Free SMS

Why are my text messages not getting delivered?

What is a text keyword?

Creating a text keyword

Re-assigning a text keyword to a new group

Create an email message using the Email Builder

What is a Merge Tag?

How can I use a Merge Tag to personalize my email?

What Plan do I have to be on to use a Merge Tag?

What is email branding?

What plan do I have to be on to remove email branding?

Email Analytics

Why are my emails going to spam?

Viewing Message Results

How do I see who received my phone call?

What is considered a "Delivered" email?

How do I see who opened my email?

What does click rate mean for my email delivery?

What is considered an “Undelivered” email?

Toll Free Numbers

Call Forward your Custom Phone Number used to send text messages

Custom number validation