Creating Phone Messages:
"You have four options for creating your phone message:"
Call My Phone: Click Here
Microphone: Click Here
Keyboard (TTS): Click Here
.Wav File: Click Here
Call My Phone
1. Enter a phone number you want the automated recorder to call you at. If you have an extension click the check box and enter your extension.
2. When you answer the call you will hear:
Press 1 - "Begin recording after the beep, when finished press # and await further instructions....3...2...1."
Press # to end your recording - "To review this message press 1, to confirm press 2, to delete and re-record press 9"
Press 1 - Plays recorded message
Press 2 - "Press the next button on your computer or device to save your message. Thank you. Goodbye"
Press 9 - "Begin recording after beep when finished press # and await further instructions...3...2...1."When you are on the phone with the Call Me system you will notice that the web page will update as you make your recording. You will see that it says "Recording Message" when you are recording a message.
3. Once your message has been recorded, you will see the Save & Continue button appear. Press the SAVE & CONTINUE button to continue.
Microphone
Click the Start Recording button. You may see a popup requesting access to use your microphone. You will need to Allow to be able to record a message.
Once you have recorded your message click the Stop button. If needed you may click the Re-Record button to record your message again.
Keyboard (TTS)
The keyboard option, also known as Text To Speech or TTS, allows you to type your message, which will be read by a computer-generated voice. Choose from male and female voices (Adam and Kat) for your messages. Plus, our English-to-Spanish TTS Translation now uses Ana (Female Spanish Voice) for generating audio files. This feature is available with an Essentials and Premium plan subscription. Pay-As-You-Go plans are not currently supported. Please remember that this is a computer-generated voice, so it may not always sound the way you expect. For example, you may enter a phone number like (555) 555-5555, and the automated voice might read this incorrectly. To ensure that your phone numbers are read properly, please enter them one number at a time with a space between each one (e.g., 5 5 5 5 5 5 5 5 5 5). Spelling names of locations phonetically helps ensure your message is understood clearly.
To create a Text To Speech message, enter your message in the text box, then click SAVE & CONTINUE.
WAV File
You can upload a .wav file from your computer by selecting the file from your desktop, clicking Open, and then click SAVE & CONTINUE. For specifications regarding the file size click here: Message Upload Specifications
📞 Choose Optional Phone Delivery Features
Once you have created and saved your phone message, you can customize how the message is delivered and what options are available to the recipient.
Note: If a phone call goes unanswered, the system will automatically leave your message on an answering machine or voicemail box if one is available.
1. Delivery Methods
These options allow you to send the message using channels other than a standard phone call.
Straight to Voicemail Most calls will bypass the ringing process and go directly to an individual's voicemail box without ever ringing their phone. This feature is ideal when you want to deliver a message non-intrusively.
Also send as a Text Message Link In addition to the phone delivery, the system will also send a text message to the recipient containing a link to the audio file of your message.
Also send as an Email Attachment The system will also send an email to the recipient's recorded address with your phone message attached as an audio file.
2. Live Answer Transfer (LAT)
This feature allows recipients to immediately connect with a person or another department after hearing the message.
Activate Live Answer Transfer When you choose this option, you can enter a phone number that your message's recipients can ask to be transferred to by pressing 0.
Select Your Transfer Number Use this field to enter the destination phone number where the recipient will be transferred after pressing the designated key.