Plan your communications ahead of time by selecting a specific date and time for your message to be delivered.
How to Schedule Your Delivery
Prepare Your Message: Create a new communication or select an existing one from your Message Library.
Select Your Audience: Choose the contact group(s) you want to receive the message.
Set the Time:
Click the Schedule button.
Use the calendar and time picker to select the exact date and time you want the message to go out.
Finalize: Review your message and the scheduled time, then click the final confirmation button.
Monitoring Your Scheduled Message
Confirmation: Once scheduled, a green confirmation banner will appear at the top of your screen.
View Status: You can view, edit, or cancel your upcoming delivery at any time by visiting the Scheduled Messages section of your dashboard.
Results: After the scheduled time passes and the message sends, the details and delivery statistics will automatically move to your Message Results/Reports tab.
Best Practices for Scheduling
Avoid Overlaps: Check your scheduled list to ensure you aren't accidentally sending multiple messages to the same group at the same time.
Time Zones: Double-check that your account time zone settings match your location to ensure the message delivers exactly when you expect.
Messaging Hours: Remember that messages scheduled for late at night may be held until the following morning (typically 9:00 AM) to comply with delivery regulations.
Need to send the same message every week? Learn how to automate your communications in our guide: "Creating Recurring Messages."
