Some things to consider when using text-based opt-in:
If you choose VIA_TEXT, you must provide the keyword campaign information (e.g. text ‘Subscribe’ as stated in the above example) in the OptInImageURLs document
Please include a brief explanation of how the end users will get to know where the keyword is located. This could be, for example, mentioning that the end users will find the keyword in a banner placed in the cashier when paying for a product, in a social media advertisement, etc. This information must be included in the "Opt in Workflow Description" field in the request.
Keyword opt-in allows users to subscribe to your text messages by sending a specific word (keyword) to a designated number.
Example of text-based opt-in
Required Documentation:
Keyword Details: Specify the keyword used (e.g., "COFFEE").
Keyword Location: Explain where the user finds the keyword (e.g., "Displayed on a sign at the register").
Opt-in Process: Describe the complete opt-in process, including the initial keyword message and any confirmation messages. Example: "Customer texts 'COFFEE' to 24251. They receive a Welcome message.
Screenshot/Image: Provide a screenshot or photo showing where the handset texted the keyword and received the Welcome message showing the details.
Example:
"Keyword: COFFEE. Displayed on a sign at the register. Customer texts 'COFFEE' to 24251. Confirmation message: [Screenshots of sign and confirmation message below].
NOTE: If you choose VIA_TEXT, This type image is required to support your request under the URL entry option of your application.