Skip to main content
All CollectionsFrequently Asked QuestionsMessaging
How do my contacts opt in to receive text messages?
How do my contacts opt in to receive text messages?

How to help contacts opt in to receive text messages

Support Team avatar
Written by Support Team
Updated over a week ago

How Contacts Opt In for Text Messages (FCC Regulations):

  • Easy Opt-in Methods: Contacts can opt in to receive texts from you by:

    • Calling 877-304-5857

    • Texting CPC to 24251

  • Initial Text Confirmation: When you send a contact their first text, they must reply with ok to continue receiving messages. CallingPost automatically prompts them to do this.

  • No Time Limit for Opt-in: Contacts can reply with ok at any time after receiving the initial text.

  • Opt-Out (Stop): Contacts can text stop to stop receiving messages from you.

  • Opt-In Again (CPC): Even if a contact has opted out, they can opt back in by texting CPC to 24251. CPC overrides all other commands.Due to FCC regulations, contacts from your group must “Opt-In” in order to receive text messages from you.

Did this answer your question?