Frequently Asked Questions
Learn the answers to some common questions. Can't find the answer? Give us a call 877.665.5646
By Support1 author31 articles
- If I send a group text, will my contacts be charged for those by their carrier?
- What is a reduced trailer?
- Do I need any physical hardware or digital download?
- Best practices for text messaging
- Will my contact lists be sold?
- How can my member listen to a message that they missed?
- What is a Short Code?
- How is a Short Code used?
- Managing Unwanted Calls and Messages (Including those from CallingPost)
- How do CallingPost phone calls work?
- How do CallingPost text/SMS messages work?
- How do CallingPost emails work?
- How do I re-send my opt-in text message to my member?
- How do my contacts opt-in to receive text messages?
- Seasonal User Options
- I got a CallingPost message and I don't want to receive any more?
- What happens if someone types an incorrect text keyword to 24251?
- Call Me Feature Troubleshooting
- Why didn't my phone, text or email message go out? I did not receive the message.
- Extended Hour Messaging
- Help! I forgot my pin.
- How do I cancel a message?
- Can I edit a message?
- Can I send my message before 9 am or after 9 pm?
- How to view a contacts text status
- How do I know if my contacts can receive text messages?
- Managing Your Contact Count: Understanding Your Plan's Unique Member Limit
- What will people see when they text my keyword to 24251?
- How do I change my keyword group?
- Manage your contact count and identify who might be putting you over your plan's limit for the current billing cycle
- 🔊 Not receiving Our Important Calls: Why You Might Be Missing Updates and How to Fix It