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Frequently Asked Questions
Frequently Asked Questions

Learn the answers to some common questions. Can't find the answer? Give us a call 877.665.5646

Do I need any physical hardware or digital download?
Best practices for text messaging
Will my contact lists be sold?
Why are my text messages not getting delivered?
What web browser should I use?
Why am I not getting my phone call from CallingPost?
What phone number will appear for CallingPost when we choose CallingPost Caller ID?
I accidentally unsubscribed from emails. How do I re-subscribe?
I have an Excel spreadsheet with my contacts. Can I upload contacts from that file and make them members of my Group? If so, how?
What is a Short Code?
How is a Short Code used?
If I send a group text, will my contacts be charged for those by their carrier?
How can I schedule a future time and date to send a group text to my contacts?
How do I edit a Contact in my Group?
How do I delete a Contact in my Group?
How can I change my current Plan?
How can I pause my plan?
How does sending a Voice Message work?
What will my Opt-In Text look like
What are my options to resend a message to contacts who are not in my status and results detail?
Setting Up your microphone for Voice Messaging
Managing Unwanted Calls and Messages (Including those from CallingPost)
Text Keywords
What happens if someone types an incorrect text keyword to 24251?
What will people see when they text my keyword to 24251?
How do I change my keyword group?