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Why are my text messages not getting delivered?
Why are my text messages not getting delivered?

Here are some reasons why your text may not get delivered.

Support Team avatar
Written by Support Team
Updated over a year ago

We suggest reviewing your text message delivery detailed results first. Then make any necessary edits to your group member list prior to sending another text message.

Delivered by:

Short code (24251) USA Only

Custom Toll Free number (Validation Approved) USA/Major Carriers in Canada.

Here are the top reasons your text(s) did not deliver.

  1. You’re sending too many messages. Texting Best Practices

  2. You’ve entered a wrong number. How to Edit Contacts

  3. The recipient opted out of messages. How to Opt-In

  4. You’re texting a landline. How to Check if a Contact Can Receive Texts

  5. The recipient blocked your phone number. Help Article

  6. The message contained illegal content. Texting Best Practices

  7. Your message was flagged as Spam by the recipient’s carrier

  8. You need a different type of phone number

  9. Network problems with the recipient’s carrier

  10. Billing issue on the recipient’s carrier side

  11. Recipient reported your message to their carrier

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