We suggest reviewing your text message delivery detailed results first. Then make any necessary edits to your group member list prior to sending another text message.
Delivered by:
Short code (24251) USA Only
Custom Toll Free number (Validation Approved) USA/Major Carriers in Canada.
Here are the top reasons your text(s) did not deliver.
You’re sending too many messages. Texting Best Practices
You’ve entered a wrong number. How to Edit Contacts
The recipient opted out of messages. How to Opt-In
You’re texting a landline. How to Check if a Contact Can Receive Texts
The recipient blocked your phone number. Help Article
The message contained illegal content. Texting Best Practices
Your message was flagged as Spam by the recipient’s carrier
You need a different type of phone number
Network problems with the recipient’s carrier
Billing issue on the recipient’s carrier side
Recipient reported your message to their carrier