How to Add Your Caller ID
Personalizing your Caller ID with CallingPost is a powerful way to enhance your message delivery and build trust with your recipients. People are more likely to answer calls from numbers they recognize, leading to increased recognition, enhanced trust, and improved response rates.
Why Use Your Own Caller ID?
For optimal deliverability and compliance with federal mandates, businesses sending marketing communications MUST use their own verified custom Caller ID.
Build Trust: Recipients are more likely to answer calls from numbers they recognize, adding credibility to your messages.
Improve Deliverability: Carriers are more likely to deliver calls from verified, recognizable business numbers for marketing content.
Ensure Compliance: Using your own verified Caller ID demonstrates direct authorization for your specific marketing efforts, helping you meet regulatory requirements.
Increased Recognition: Your audience will see a familiar number, making your communications stand out.
Improved Response Rates: People are more likely to listen to and engage with your message if they know who it's from.
Important Note: Restrictions on CallingPost Caller IDs
CallingPost provides a set of Caller IDs for informational calls for non-profits and other entities. These CallingPost Caller IDs are NOT approved for marketing purposes.
If a CallingPost Caller ID is blocked due to marketing use, it requires us to invest significant time and resources to address the situation, leading to the loss of that Caller ID and detracting us from our main focus, which is to serve all clients.
We pay for 150 such Caller IDs, and their misuse impacts our overall service provision.provision.
How to Add Your Caller ID
You can add your own phone number as your Caller ID in two ways:
1. While Sending a Message:
When creating a new voice message, look for the "Additional Phone Messaging Options" section.
Click on "Add New Caller ID."
2. In Your System Settings:
Click the down arrow in the top right corner of the screen.
Select "System Settings."
Click on "Add New Caller ID."
Easy Steps to Add Your Number:
Enter your phone number.
Choose how you want to receive your verification code (text or call).
Enter the code and click "Submit."
That's it! Your verified number will now be available to select as your Caller ID. You can even set it as your default so it's automatically used for all your messages.
Tips for Choosing an Effective Caller ID:
Use a Local Number: If you're targeting a specific geographic area, use a local number to increase answer rates.
Use a Recognizable Business Number: Use your business's main contact number or a dedicated marketing line as your Caller ID.
Be Mindful of Regulations: Ensure your Caller ID complies with all applicable laws and regulations, such as the Truth in Caller ID Act.
Frequently Asked Questions (FAQs)
Q: Can I use any phone number as my Caller ID? A: You can use any phone number that you own and can verify.
Q: Can I change my Caller ID after I've added it? A: Yes, you can add a Caller ID number at any time in your System Settings. To remove a Caller ID, you will do so under your user profile.
Q: Is there a limit to how many Caller ID numbers I can add? A: You can add as many numbers as you need.