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Personalize Your Caller ID

Want to increase answer rates and build trust with your voice messages?

Support Team avatar
Written by Support Team
Updated this week

Personalize your Caller ID with CallingPost!

Benefits of Using Your Own Caller ID:

  • Increased Recognition: People are more likely to answer calls from numbers they recognize.

  • Enhanced Trust: A familiar Caller ID adds credibility to your messages.

  • Improved Response Rates: People are more likely to listen to and engage with your message if they know who it's from.

How to Add Your Caller ID

You can add your own phone number as your Caller ID in two ways:

1. While Sending a Message:

  • When creating a new voice message, look for the "Additional Phone Messaging Options" section.

  • Click on "Add New Caller ID."

2. In Your System Settings:

  • Click the down arrow in the top right corner of the screen.

  • Select "System Settings."

  • Click on "Add New Caller ID."

Easy Steps to Add Your Number:

  1. Enter your phone number.

  2. Choose how you want to receive your verification code (text or call).

  3. Enter the code and click "Submit."

That's it! Your verified number will now be available to select as your Caller ID. You can even set it as your default so it's automatically used for all your messages.

Tips for Choosing an Effective Caller ID:

  • Use a Local Number: If you're targeting a specific geographic area, use a local number to increase answer rates.

  • Use a Recognizable Business Name: If you're sending messages on behalf of your business, use your business number as your caller ID.

  • Be Mindful of Regulations: Ensure your caller ID complies with all applicable laws and regulations, such as the Truth in Caller ID Act.

Troubleshooting

  • Verification Issues: If you're having trouble verifying your phone number, double-check that you entered it correctly and that you have a strong signal. You can also try selecting a different verification method (text or call).

  • Caller ID Not Showing: If your personalized caller ID is not showing up when you send messages, ensure that you have selected it as the default or chosen it specifically for that message.

Frequently Asked Questions (FAQs)

  • Q: Can I use any phone number as my caller ID?

    • A: You can use any phone number that you own and can verify.

  • Q: Can I change my caller ID after I've added it?

    • A: Yes, you can add or remove caller ID numbers at any time in your System Settings.

  • Q: Is there a limit to how many caller ID numbers I can add?

    • A: Add as many numbers as you need


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