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Setting Up your microphone for Voice Messaging

How can I access my microphone to record my message?

Support Team avatar
Written by Support Team
Updated over 2 weeks ago

Setting Up Your Microphone for Voice Messaging

Voice messaging allows you to connect with your audience in a personal and engaging way. With our platform, you can easily record and send voice messages from your phone, tablet, or computer. This guide will walk you through the simple steps of setting up your microphone and recording your messages.

Benefits of Voice Messaging:

  • Personal Touch: Connect with your audience on a more personal level.

  • Increased Engagement: Voice messages can capture attention and improve engagement.

  • Accessibility: Reach a wider audience, including those who prefer audio content.

  • Efficiency: Quickly convey complex information or instructions.

How it Works:

Our system allows you to record, preview, and send voice messages directly through your web browser. This means you can use our Progressive Web App (PWA) on any device with a microphone and internet access, including iPhones, iPads, Android devices, and computers.

Using Your Progressive Web App (PWA) on Any Device

Setting Up Microphone Permissions:

  1. Open Browser Settings: Open the browser you're using (e.g., Chrome, Safari, Firefox) and go to its settings.

  2. Find Site Permissions: Look for a section related to "Site Permissions" or "Site Settings". The exact name may vary slightly depending on your browser.

  3. Find Microphone Permission: Locate the microphone permission setting.

  4. Grant Permission: Find the PWA you want to use (usually apps.callingpost.com) and toggle the microphone permission to "Allow" or "Allow while using app".

Note: The exact steps and wording may vary slightly depending on your browser and device.

Recording a Message:

  1. Select the "New Communication" .

  2. Select a "Group."

  3. Select "Voice Message."

  4. Select "Use Microphone" as your recording method.

  5. Select the "Start Recording" button.

  6. A popup will appear; select "Allow" if your browser prompts you for microphone permission.

  7. Speak your message clearly.

  8. When finished, select the "Stop Recording" button.

  9. Review your recording.

  10. Select the "I acknowledge..." checkbox. (This confirms you've reviewed the message for accuracy and content.)

  11. Select the "SEND NOW" button.

Tips for Best Audio Quality:

  • Record in a quiet environment.

  • Speak clearly and at a moderate pace.

  • Position your microphone close to your mouth.

  • Test your microphone before sending a mass message.

Troubleshooting:

  • Microphone Not Detected:

    • Check your device's microphone settings.

    • Ensure your browser has permission to access the microphone for the PWA.

    • Try restarting your browser or device.

  • Permission Issues:

    • Double-check your browser's site permissions.

    • If you accidentally blocked microphone access, you may need to reset site permissions for the PWA.

  • Audio Quality Issues:

    • Test your microphone before sending.

    • Try an external microphone.

FAQ:

  • Can I edit my voice message after recording? Yes, just click rerecord to record again.

  • Why do I need to allow microphone access? You have to allow the microphone access in order to record your message.

  • Can I use other browsers? While chrome is recommended, most modern browsers will work.

Need Help?

If you encounter any issues, please contact our support team for assistance.

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