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Importing Contacts from a File

Learn How to Import a large number of contacts from a spreadsheet (.CSV or .XLSX file).

Written by Support Team
Updated today

CallingPost makes it easy to bulk-upload contacts using .csv, .xlsx, or .xls files. Follow this guide to prepare your data and complete your import.

1. Prepare Your Spreadsheet

  • Format Headers: Ensure the first row contains clear headers (e.g., First Name, Last Name, Phone, Email).

  • Required Data: Each contact must have at least a Phone Number or an Email Address.

  • Clean Your Data: * Remove duplicate entries and hidden formatting/code.

    • Standardize phone number formats for consistency.

  • File Naming: * Limit the file name to 50 characters or less.

    • Avoid special characters (commas, symbols, or dashes) and spaces in the file name.

2. Upload to CallingPost

  • Navigate: Go to Groups & Contacts and select your target group.

  • Start Upload: Click Add Contacts and choose Upload a File.

  • Select File: Choose your prepared spreadsheet and click Next.

  • Map Fields: Match your spreadsheet headers to the corresponding CallingPost fields (e.g., map your "Phone" column to the "Phone Number" field).

  • Finish: Click Import Contacts.

3. Confirm Your Import

  • Monitor: Look for a green banner at the top of the screen indicating the process has started.

  • Completion: A second green banner will confirm when the import is finished. Large files may show a progress bar during the process.


Next Steps

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