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Prep Your Excel Contacts for a Smooth Import

Get Your Contact List Ready in a Flash!

Support Team avatar
Written by Support Team
Updated this week

Want to import your contacts into CallingPost without a hiccups? Here's how to give your Excel file a quick tune-up to ensure a seamless import:

1. . Start with a Clean Slate:

  • Copy the contact information you want to import (names, phone numbers, emails, etc.) and paste it into a new, blank Excel sheet.

  • Bonus Tip: When pasting, use the "Paste Values" option (often found under Paste Special or by right-clicking) to avoid bringing over any hidden formatting or code that could cause issues.

2. Remove Duplicate Rows:

  • Select all columns containing your contact data.

  • Go to the Data tab on the Excel ribbon.

  • Click Remove Duplicates.

  • In the "Remove Duplicates" pop-up, ensure all relevant columns are checked to identify duplicates across all fields.

  • Click OK. Excel will inform you how many duplicate rows were found and removed.

3. Highlight and Review Duplicate Entries within Columns:

  • To specifically check for duplicate phone numbers or email addresses:

    • Highlight the entire column containing the phone numbers or email addresses.

    • Go to the Home tab on the Excel ribbon.

    • Click Conditional Formatting, then Highlight Cells Rules, and select Duplicate Values.

  • Choose your preferred highlighting style (e.g., red fill) and click OK.

  • Review the highlighted duplicates and decide which ones to remove or correct.

4. Filter and Sort for Errors:

  • Use filters to easily identify and fix any remaining issues or incomplete data:

    • Select the header row of your data.

    • Click the filter icon (it looks like a small funnel) at the top of each column.

    • Sort your data to bring any blank or incomplete entries to the top.

    • Review and delete any rows with problems.

5. Clean Up Phone Number Characters:

  • Sometimes phone numbers contain extra characters like +, -, (, ), or spaces that can cause import problems. To remove them:

    • Select the column containing the phone numbers.

    • Press Ctrl + F (or Cmd + F on a Mac) to open the "Find and Replace" dialog box.

    • In the "Find what" box, type the character you want to remove (e.g., +).

    • Leave the "Replace with" box empty.

    • Click Replace All.

    • Repeat this process for any other unwanted characters.

That's it! By following these simple steps, you'll have a clean and organized contact list ready for a smooth import into CallingPost.

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