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Creating Text Messages

How to Create Text Messages

Support Team avatar
Written by Support Team
Updated over 3 weeks ago

Here are two ways to create text messages using CallingPost:

Option 1: Using the Message Library (Saving for Later)

  1. Go to Message Library:

    • From the main menu, click "Message Library."

  2. Create Message:

    • Click "Create a Message."

  3. Name and Type:

    • Enter a "Message Name" (for your reference).

    • Select "Text Message."

  4. Delivery Method:

    • Choose how to send your text:

      • A Custom Phone Number (Toll-Free Texting option)

      • A CallingPost Shortcode (24251)

  5. Sender Information:

    • Enter your name or organization name in the "From" box.

  6. Message Content:

    • Type your message in the text box.

    • The character count below the box shows how many text credits you'll use.

    • Note: See Pricing features for specifics: Text character counts.

      SMS Text: Max:320

      Enhanced text: Max:1000

  7. Save:

    • Click "Save."

    • A pop-up will ask if you want to send now. Choose "Yes" or "No."

  8. Message Saved:

    • Your message is now saved in the Library.

Option 2: Sending Immediately (New Communication)

  1. New Communication:

    • From the main menu, click "New Communication."

  2. Select Group:

    • Select the group you want to send the text to.

3. Name and Type:

  • Enter a "Message Name" (for your reference).

  • Select "Text Message."

  1. Create Message:

    • Click "Next to Create a Message."

  2. Delivery Method:

    • Choose how to send your text:

      • A Custom Phone Number (Toll-Free Texting option)

      • A CallingPost Shortcode (24251)

  3. Sender Information:

    • Enter your name or organization name in the "From" box.

  4. Message Content:

    • Type your message in the text box.

    • The character count below the box shows how many text credits you'll use.

    • Note: See Pricing features for specifics: Text character counts.

      SMS Text: Max:320

      Enhanced text: Max:1000

  5. Next and Review:

    • Click "Next."

    • If you also want to create an email message, you'll see those options here.

    • Otherwise, click "Review and Confirm" to send your message.

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