To begin using Two-Way Text Messaging, follow these steps:
Ensure Your Custom Toll-Free Number is Verified:
2-Way Texting requires a verified custom toll-free number in your account.
If you don't have one, or if it's not yet verified, please complete that process first. For detailed steps, click here: "Purchasing and Verifying a Custom Phone Number" .
Add 2-Way Texting:
Once your toll-free number's verification is Pending or Verified, navigate to your Inbox where you manage your Two-Way Text Messaging.
You will see the option to "Buy" or "Add Two Way Texting." Select this option to activate Two-Way Text Messaging.
What Happens Next
After activation, you will now see the option to Enable Two Way Texting when you create your text messages using your custom phone number.
Important Notes:
This feature is available in Beta for Premium and Essentials plan subscribers.
2-Way Texting is a monthly subscription priced at 20% of your current monthly account's plan cost.