CallingPost text messages offer a variety of features to help you connect with your audience effectively. The availability of certain features depends on your CallingPost plan. This article provides an overview of all available text messaging options. For detailed instructions on a specific feature, please click on the links below.
Available Features:
Basic Texting (SMS): Send standard text messages.
Enhanced Texting (MMS): Send longer messages (up to 1,000 characters), including images, with a verified custom phone number.
Merge Tags: Personalize your messages with information from your contact lists.
Emojis: Add emojis to your messages to enhance communication.
Text Polling/Surveys: Engage your audience with interactive polls and surveys.
Two-Way Texting: Have direct, one-on-one conversations with your members, only available with a verified custom phone number.
CallingPost Text Message Features by Plan:
CallingPost text messages include the following features depending on your plan features:
Merge Tags:
Personalize with First Name, Last Name, Phone Number, and/or Email address information from your member contacts in the group you are sending to.
Emojis:
Choose from our many options we provide in our Emoji library. Do not insert from your computer or device, as those will cause issues with your message saving and/or sending.
MMS / Image Attachments:
Text Messaging (Character count increased from 320 to 1,000)
Picture Messaging
Multiple images allowed
View in Message Preview
Up to 5MB allowed per message
Option to Delete if you change your mind.
Only available with the Custom Phone Number (Verified Status)
Text Polling / Survey:
Toggle it on to select Yes, No, or Maybe as a link that is added to the end of your text message. Recipients can click on the link and answer with the options you select. You will receive an email confirmation on the primary email address on file as well as capture all the responses in your Status and Results overview and detail in your account.
Two-Way Texting:
Allows members to reply directly to your text messages, enabling one-on-one conversations.
You are notified via email of replies, and all conversations are captured in your New Inbox (housing Active and Archived messages).
Prerequisites: Requires a verified custom toll-free number.
Availability: Currently in Beta for Premium and Essentials plan subscribers.
Pricing: A monthly subscription priced at 20% of your current primary CallingPost plan's monthly cost.
Limit: There is a limit of 15 total responses per user and per member for a given conversation thread.
Here is a sample that includes all features utilized in the creation of the text message:
Example Text Message (Illustrative):
Hi [First Name], we're excited to announce [Event Name]! 🎉 Click here to learn more: [Link] What are your thoughts? 👍 Yes 👎 No 🤔 Maybe
This example demonstrates the use of merge tags, emojis, a link, and a text poll.
