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SMS/Text Features Overview
SMS/Text Features Overview

What options are available with text messaging?

Support Team avatar
Written by Support Team
Updated this week

CallingPost text messages offer a variety of features to help you connect with your audience effectively. The availability of certain features depends on your CallingPost plan. This article provides an overview of all available text messaging options. For detailed instructions on a specific feature, please click on the links below.

Available Features:

  • Basic Texting (SMS): Send standard text messages. Learn more about basic texting [link to Basic Texting Breakout Article].

  • Enhanced Texting (MMS): Send longer messages (up to 1,000 characters), including images, with a verified custom phone number. Learn more about enhanced texting [link to Enhanced Texting Breakout Article].

  • Merge Tags: Personalize your messages with information from your contact lists. Learn more about merge tags [link to Merge Tags Breakout Article].

  • Emojis: Add emojis to your messages to enhance communication. Learn more about emojis [link to Emojis Breakout Article].

  • Text Polling/Surveys: Engage your audience with interactive polls and surveys. Learn more about text polling/surveys [link to Text Polling/Surveys Breakout Article].

Example Text Message (Illustrative):

Hi [First Name], we're excited to announce [Event Name]! πŸŽ‰ Click here to learn more: [Link] What are your thoughts? πŸ‘ Yes πŸ‘Ž No πŸ€” Maybe

This example demonstrates the use of merge tags, emojis, a link, and a text poll.CallingPost text messages include the following features depending on your plan features:

Merge Tags-Personalize with First Name, Last Name, Phone Number and or Email address information from your member contacts in the group you are sending to.

Emoji's- Choose from the many options we provide in our Emoji library. Do not insert from your computer or device as those will cause issues with your message saving and or sending.

MMS- Text Messaging (Character count increased from 320 to 1,000)

Picture Messaging

Multiple images allowed

View in Message Preview

Up to 5MB allowed per message

Option to Delete if you change your mind.

*Only available with the Custom Phone Number (Verified Status)

Text Polling/Survey: Ask a ? in text content and include the option for a Yes, No or Maybe answer captured in your results detail.

Here is a sample that includes all features utilized in the creation of the text message:

Merge Tags include: First Name, Last Name, Phone Number and Email Address options.

Emoji: Choose from our large library to insert into your text message.

MMS/ Image Attachments: Add one or multiple images not to exceed 5 MB for full message content along with increased character limit of 1,000.

Text Polling / Survey: Toggle it on to select Yes, No or Maybe as a link that is added to the end of your text message. Recipients can click on the link and answer with the options you select. You will receive an email confirmation on the primary email address on file as well as capture all the responses in your Status and Results overview and detail in your account.

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