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Activating and Deactivating Members

How to keep a contact from receiving a message

Support Team avatar
Written by Support Team
Updated over a month ago

To activate or deactivate members,

  1. Go to Groups & Contacts

  2. Select the group name. For example: Test Results

To Deactivate individually: toggle to the left under the Active column

To Activate individually: toggle to the right under the Active column

Tip* To Deactivate and Activate All use the Tools option

Active contacts WILL receive messages.
Deactivated contacts WILL NOT receive messages.

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​Once a contact has been deactivated, they will stay inactive until the status is changed back to active.

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