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Changing a Group Name

How to change the name of your group

Support Team avatar
Written by Support Team
Updated over a month ago

You can easily update the name of your contact groups within CallingPost to better reflect their purpose or content. Here's how:

Steps to Rename a Group:

  1. Navigate to Groups & Contacts: From the main CallingPost dashboard, click on the Groups & Contacts tab.

  2. Select the Group: Locate and click the name of the group you wish to rename from your list of groups.

  3. Access Edit Options: Click on the Tools menu (it may be represented by a gear icon or three dots) and select Edit Group Name.

  4. Enter New Name: In the pop-up window that appears, type the new, descriptive name for your group.

  5. Save Changes: Click the Save button to apply the new name.

Why Rename a Group?

  • Updated Purpose: Rename groups to reflect changes in their focus, such as a shift in event themes or project goals.

  • Improved Clarity: Ensure group names are clear and easily understandable for efficient contact management.

Important Notes:

  • Scheduled Messages: Changing a group's name will not affect any messages that have already been scheduled for that group.

  • Character Limit: Group names are limited to a maximum of 65 characters.

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