CallingPost provides a flexible system for organizing your contacts. Use the details below to understand your account limits, management best practices, and how to add members.
Account & Capacity Limits
Total Groups: You can create up to 150 contact groups to segment your audience for targeted messaging.
Members per Group: Each individual group can contain up to 15,000 members, accommodating both small and large lists.
Performance Recommendation: For optimal speed and to prevent slowdowns, use batch importing (adding contacts in increments of 2,000 or fewer) rather than uploading 15,000 at once.
Tips for Effective Group Management
Descriptive Naming: Use consistent, easily understandable names (e.g., "Team Members," "Volunteers") to help identify groups quickly.
Categorization: Organize groups by specific structures, such as department, project, location, or event.
Targeted Messaging: Use groups to segment your audience, ensuring your communication remains personalized and relevant to the specific recipients.
Methods for Adding Contacts
Once your groups are set up, you can populate them using these four methods:
Manual Entry: Best for adding a few contacts individually.
File Upload: Use .xlsx or .csv spreadsheets to import large numbers of contacts efficiently.
Existing Contacts: Quickly pull in members already saved in your CallingPost account.
Text Keywords: Set up a specific keyword to allow people to join your group automatically via text.
Next Step
Related Articles:
Learn how to create new contact groups: "Creating a Contact Group" article
Learn how to import contacts from a file: "Importing Contacts from a File" article