You're charged for each phone number you attempt to reach with a voice broadcast, regardless of whether the call is answered. This is because CallingPost initiates the call and uses resources to connect with every number in your group.
Think of it like sending a letter: You pay for the postage whether the recipient opens the letter or not.
Why does CallingPost charge this way?
Resource usage: CallingPost utilizes phone lines and network infrastructure to connect your calls.
Delivery attempt: A charge reflects CallingPost's attempt to deliver your message, even if unsuccessful.
Fair pricing: This ensures you only pay for the calls you send, not the outcome of those calls.
How to manage costs and minimize charges for unanswered calls:
Maintain clean lists: Regularly review your contact lists and remove invalid or disconnected numbers.
Use the status report: After each voice broadcast, check the status report to identify numbers that failed to receive the message. This can help you clean up your lists and avoid future charges for those numbers.
Target your audience: Ensure you're sending messages to the right people who are most likely to engage with your content.
By understanding how charges work and following these tips, you can use CallingPost effectively while managing your communication costs.We trust that CallingPost users will only enter valid phone numbers when setting up their groups.
All phone numbers that are in a group at the time a message is delivered will be dialed. CallingPost does not recognize faulty phone numbers but does provide a status report after a message has been sent.
This will allow you to see what phone numbers had successful deliveries and what phone numbers failed to receive a message.