Creating a New Group and Assigning a Text Keyword
Purpose: This guide walks you through creating a new contact group and simultaneously setting up a new text keyword that members can use to join it.
Steps to Create a Group and Assign a New Text Keyword:
Navigate to Groups: From your main dashboard, locate and click on the "Groups" section in your navigation.
2. Initiate Group Creation: Click the "Create New Group" button. This will open the group creation dialog.
3. Name Your Group & Select Keyword Option:
In the "Group Name" field, enter the desired name for your new group (e.g., "Testing Keyword Groups").
To add members via a new text keyword, click the "Via Text Keyword" option within the "Add Contacts to Your Group" section.
If you have an existing keyword to assign, you would select it from the dropdown provided here instead. `
4. Create & Purchase Your New Keyword:
You will be redirected to the "Create Keyword" flow.
Keyword: Type your desired keyword (e.g., "JOINGROUP"). The system will indicate its availability.
Choose Your Plan: Select your preferred payment plan (e.g., "Monthly" or "Annual").
Payment Method: Ensure your payment method is up-to-date.
Click "Purchase Keyword" to proceed. `
Assign Your New Keyword to the Group:
After a successful keyword purchase, you will be automatically returned to the "Assign Keyword to Group" screen.
Your newly purchased keyword (e.g., "JOINGROUP") will be pre-selected and prominently displayed.
Below this, use the "Group" dropdown to select the group you wish to associate this keyword with. If you just created a new group, it will appear at the bottom of this list.
Select your newly created group (e.g., "Testing Keyword Groups").
Click "Save Keyword Assignment". `
Confirm Your New Keyword:
You will be redirected to the "Keywords" section of your account.
A confirmation dialog will display, showing:
The active Keyword (e.g., "JOINGROUP")
The Group it's assigned to (e.g., "Testing Keyword Groups")
The Renewal Date and Frequency (e.g., "Monthly on 09/23/2025").
This confirms your keyword is active and linked to your new group. `
