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Email attachment requirements

Here is an overview for email attachments

Support Team avatar
Written by Support Team
Updated over 2 weeks ago

Email Attachments:

When creating emails using the Email Builder, you can include attachments to enhance your message. Here are the guidelines:

  • Total Size Limit: The combined size of all attachments in a single email cannot exceed 2 MB. Please ensure your attachments stay within this limit to avoid sending issues.

  • Supported File Types: The Email Builder supports the following file types for attachments:.TXT,.DOC,.PNG,.JPG,.BMP,.WAV,.DOC,.PDF,.TXT,.GMS,.BIN,.XLSX,.XLS,.DOCX. You can attach documents, images, audio files, and other common formats.

  • File Naming Conventions: Adhering to these file naming conventions is essential for successful attachment delivery:

    • Maximum Length: File names should be no longer than 50 characters.

    • Allowed Characters: Only letters and numbers are permitted in file names. Special characters such as!@#$%^&*., are not allowed.

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