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Editing my system settings
Editing my system settings

How to edit your user settings

Support Team avatar
Written by Support Team
Updated over a year ago

To edit system settings,

  1. Select the down arrow -> System Settings

Communications Settings

  • The Validated Phone Numbers Option gives you the option to add a new phone number that can be used for Caller ID or Live Answer Transfers.

  • The Caller ID appearing on outgoing phone calls - allows you to Pick the default Caller ID in the drop-down list.

We can only display a number when a call is sent. The name that will appear on advanced Caller ID systems (located on landlines) will also display the name that is associated with that number with the telephone company. On cell phones, the recipient will need to add that number to their contact list to have it display the organization's name.

  • The default selected custom phone number for Text messages - allows you to change the default number that is used when you send a text message.

  • Send phone messages based on member time zone - allows you to have your messages sent to your members based on the time zone their area code indicates

Member Settings

  • Display a pop-up when deleting a member from a group - Selecting this option will cause your account to double-check with you before you delete a member

  • Display a picture for a member in a group - Select this if you wish to add photos to your group members profile

Extra Settings

  • Send Email when a Communication Finishes - Select this option if you wish to receive an email when your communication has completed

  • Notify me of two-way text message responses - This option will notify you via email when a member responds to a polling text

  • Display Shared Control Prompt.

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