We are always working hard to find and fix any issues within our system as quickly as possible. Our goal is to be your effortless communications tool! If you encounter a bug, please contact our Client Success team to ensure it will be fixed in an upcoming update.
Text-to-Speech (TTS) Enhancements
Support was added for male and female voices: Adam (Male) and Kat (Female).
English-to-Spanish TTS Translation now utilizes the Ana (Female Spanish Voice) for generating audio files.
Increased TTS message length support to ensure successful completion for messages up to 2 minutes long.
User Interface (UI) & Feature Improvements
A label was added next to Pay-Go to inform users about the monthly expiration limit of credits.
Updated the UI to display keyword charges (monthly, yearly, or included with the plan).
Billing & Subscription Updates
Essential Plans now include Text-to-Speech (TTS) but does not support Multi-lingual TTS.
Toll-Free Number Billing Correction: Plans with a toll-free number will now properly grant one free toll-free number per client.
Premium-10 Free Accounts are now converted to a 1-month free trial.
Changed Freemium Accounts to a Free Trial Account:
If a free trial account sends a communication, the 1-month trial is extended for another month on the billing cycle date.
If no communication is sent, the trial will be canceled on the billing cycle date.
Free Trial accounts assigned as Group Managers will automatically downgrade to Pay-Go on the billing cycle date, regardless of communication activity, allowing them to retain their Group Manager role.
Bug Fixes
Resolved an issue in the Message Library timing that was causing the loss of audio files during the creation process.
Fixed a recurring message edit flow time zone issue.
Addressed an MMS-SMS bug where removing an emoji or image did not correctly adjust the remaining text within the allowed SMS limit.
Fixed logic to ensure manual purchases use the selected payment profile rather than the default profile.
Corrected a keyword renewal email issue, ensuring emails are sent in HTML format.