Live Answer Transfer (LAT) is available for Premium Unlimited Monthly Users only. Currently, the feature is only available for phone calls (no text or email).
To use this feature,
Record a message
Select Caller ID
Check the box for Live Answer Transfer
4th Step Select your transfer number or Add one to select.
Note: make sure the number used can support the number of transferred calls. Or, if the line is busy, they can leave a message/send an email to connect.