We are always working hard to find and fix any issues within our system as quickly as possible. Our goal is to be your effortless communications tool! If you encounter a bug, please contact our Client Success team to ensure it will be fixed in an upcoming update.
UPDATES
New Registration / OTP:
Updated new registration flow to allow users to switch devices between SMS and call to verify phone number and identity.
Phone Number Status: UnReachable
We NOW will Identify UnReachable phone numbers and Stop calling valid phone numbers we cannot connect with due to downstream issues outside of our control.
Group list NOW show if a member's phone number is UnReachable allowing you to:
Fix Phone Number typos
Update or Remove old phone numbers
Need more help Troubleshooting? Contact our USA based, in-house, 5-star rated Client and Member Support team. They are happy to help will help you ENSURE you Stay Connected!
Increased Account Security:
User Profile / Phone Numbers
Preventing Unverified Phone Numbers from being added or changed in the user profile.
Easier Profile Updates:
Profile changes to user phone numbers now auto save, so you don't have to remmber to hit a save button.